Optimal Wellness Therapeutic Massage
Stephanie White, LMT Owner

Policy & Procedures



Face Coverings / Masks are required to enter the office by all staff and clients regardless of vaccination status. 

All clients are seen by appointment only. 

If you arrive early and the door is locked, please wait until your therapist lets you in. The door is always locked while therapists are in treatments.

If you are booking online, you will be screened online prior to making the appointment. The appointment will be reviewed before being accepted and scheduled. 

You must fill out the COVID-19 screening form that will be e-mailed to you the night before your appointment.

If you are not feeling well, we ask that you reschedule. There will not be a late cancellation fee if you need to reschedule for this reason. 

You will be screened again upon entering the office and your temp will be taken. If your temp is 100.4 or higher, we will not be able to treat you that day. If you respond yes to any of the symptoms on the screening, we will not be able to treat you that day. 

Please contact us directly with any questions (401) 480-2124



All staff are screened and temperatures are taken prior to the start of every shift. Masks are provided and worn for the duration of the time spent in the office.

Staff have been trained in the new extensive cleaning protocols. Treatment rooms are stripped of all linens and thoroughly cleaned between every client, every time using EPA listed disinfectant. All treatment room as well as the reception area are equipped with a medical grade filtration HEPA air purifier.

Hand sanitizer for clients and staff is readily available throughout the office, bathroom and treatment rooms.


Our therapists will NOT tolerate ANY inappropriate language, conduct or sexual connotations.  ANY behaviors that make a therapist uncomfortable treating a client or deemed inappropriate or otherwise disrespectful will result in immediate termination of the treatment. You will be responsible for the cost of the full treatment booked. You will never be permitted into the office again and if necessary, the police will be notified.